Customer Service
Access & Functional Needs Application
Help us keep your family safe and informed during an emergency by updating your contact information with Bear Valley Electric Service, Inc. It is especially important to keep us informed of any Access and Functional Needs (AFN) members of your household, so we can ensure you get timely AFN updates and alerts. Every second matters during an emergency event, please update your information today!
Fill out and submit the form below or print out the Access and Functional Needs application (en Español) and return to:
42020 Garstin Dr
P.O. Box 1547
Big Bear Lake, CA 92315
Definition of AFN Population
Individuals who have physical developments or intellectual disabilities that limit their ability to access the otherwise published utility information and programs.
Physical, developmental or intellectual disabilities
Chronic conditions or injuries
Limited English proficiency or who are non-English speaking
Low income, homeless or transportation disadvantaged
Pregnant, bed ridden or would need assistance during a PSPS or during an emergency event
Older adults and underage children who would need assistance during a PSPS or emergency event